Man paying for his hotel stay at the reception. A female receptionist is taking payment with a payment terminal.

Nexi Planet hospitality We know payments in hospitality

We know that today's travellers expect a personalised experience. That’s why hospitality merchants need a solution that recognises each guest, allows them to navigate effortlessly across both physical and digital interactions, respects their data privacy, and enables hyper-personalisation throughout their stay.

Our solution for hotels

Nexi | Planet Hospitality is an omnichannel solution designed to meet the needs of modern hotel guests. It enables you to create a seamless payment experience across all physical and digital touchpoints. Whether guests are booking a room online, upgrading their stay, or seeking smooth check-in and check-out, Nexi I Planet Hospitality ensures a frictionless experience across all channels. Recognize each traveler, understand their needs, and personalize their experience with smart payment enablers.

With our full-stack solution, you can connect to major integrators and embrace integrated touchpoints, ensuring secure and smooth transactions. This allows you to focus on your customers, not on payments.

In-store payments

Hospitality is about recognizing each guest's unique preferences and providing personalized welcomes, remembering past visits, and anticipating their needs. In this setting, payments are crucial, seamlessly integrating into the hotel experience to enhance convenience and connection. Whether you need portable terminals, semi-attended terminals, or value-added services, we offer efficient and secure payment experiences.

Dynamic currency conversion

Empower your international customers to pay in their own currency and increase transparency by informing guests the exact price at the point of payment. This service not only enhances your customers' experience but also rewards you with a commission for every transaction. Make your guest feel at home while boosting international sales.

E-commerce

With online bookings being the largest spending category in the European hotel sector, consumer preferences are evolving towards digital convenience and efficiency. Utilise omnichannel technology to respond to individual guest preferences and offer tailored services that significantly enhance guest experiences. Explore our European-wide acquiring/ multi-acquirer set-ups, secure payment gateway, card tokenisation opportunities, fraud prevention tools, mobile optimisation, user-friendly navigation, reporting and much more.

Partnered with Planet

The future of hotels lies in delivering exceptional experiences that resonate with the modern guest. Through our strategic partnership with Planet, we are introducing an omnichannel solution, Nexi I Planet Hospitality, specifically tailored to meet the demanding needs of hospitality merchants.

By combining Planet’s acceptance, gateway, and Dynamic Currency Conversion with Nexi’s extensive geographical presence, local expertise, acquiring, and distribution capabilities, we offer a comprehensive omnichannel solution for hospitality sector. This partnership ensures seamless operations across any country, helping merchants across Europe thrive with solutions designed specifically for the hospitality market.